Warranty Terms
& Conditions

All Advanced Machine Power products are covered by a limited warranty against defects in materials and workmanship under normal use and service. Coverage begins on the original date of shipment unless otherwise stated in writing at the time of sale.

1. Standard Coverage

The standard warranty period for qualifying Advanced Machine Power products is 3 years. The P3 Portable Power Pack carries a 1-year limited warranty unless otherwise stated in writing at the time of sale. Extended warranty options of up to 5 years may be available on qualifying product lines if purchased at the time of sale or documented in the applicable quotation, order acknowledgment, or sales agreement.

2. What the Warranty Covers

During the applicable warranty period, Advanced Machine Power will, at its discretion, repair, replace, or otherwise remedy products found to have defects in materials or workmanship under approved operating conditions. Covered remedies may include replacement parts, repaired assemblies, technical service, or complete product replacement when appropriate.

3. Conditions That May Void Coverage

The following actions or conditions may void all or part of the warranty coverage:

• Opening, disassembling, or tampering with the battery enclosure or internal components without written authorization
• Overcharging or over-discharging the battery beyond BMS-specified limits
• Use of unauthorized chargers or charging algorithms not approved by Advanced Machine Power
• Installation in unapproved equipment or applications not specified at the time of purchase
• Exposure to water, chemical spray, or excessive moisture beyond the rated protection level
• Operation in extreme temperatures outside the approved operating range for the product
• Dropping, impact damage, crushing, puncture, or other forms of mechanical abuse
• Modification of BMS firmware, controls, wiring, or hardware without written authorization
• Failure to follow prescribed maintenance, inspection, storage, or commissioning requirements
• Continued use of the product after a fault condition or safety event without contacting AMP support

4. Exclusions

This warranty does not cover normal wear and tear, cosmetic damage, damage caused by misuse or neglect, improper installation by unauthorized parties, use outside the intended application, or damage resulting from external accidents, fire, flood, contamination, or acts of nature.

5. Warranty Claim Process

To initiate a warranty claim, contact Advanced Machine Power support with the product serial number, installation details, operating history, and a description of the issue. AMP may request photos, logs, charger information, or diagnostic data before authorizing service. Do not return batteries or related equipment without prior written authorization.

6. Limitations

Except where prohibited by law, this limited warranty is exclusive and replaces any other express warranties. Advanced Machine Power shall not be liable for indirect, incidental, special, or consequential damages, including lost productivity, lost profits, substitute equipment costs, or downtime-related losses.

7. Contact Information

For warranty support, contact support@advancedmachinepower.com or call 262-707-8361.